What You Need To Know About Service Disruptions And How To Get ABC15?

Roku, leading manufacturer of streaming players announced that customers may face temporary issues with their service. Roku confirmed that customers should expect temporary blackout on August 11. They said customers can stream on channels they have installed earlier but cannot add new channels on Thursday due to temporary issues.

Roku suggest their users to add new channels like ABC15 before temporary blackout. To add this channel users have to log into their Roku account and select ‘Add a Channel’. Search for ABC15. The channel will appear to My Channels in Roku channel store and on Roku player home screen within 24 hours. Customers will not able to activate new devices or make purchases on Thursday due to maintenance work for few hours.

Roku is the famous for its media streaming devices in the world of entertainment. Roku has introduced different series of streaming players, streaming sticks and TVs in last few years. The latest product launched by the company is Roku 4 media streaming player. It is streaming media player which supports 4K playback. It is advanced streaming player and offers ultra 4K HD video quality. It is an updated version of Roku 3 media player. As Roku 4 becomes popular among users, they face some small problems in using it such as Roku Remote Not Working. To solve these types of issues you may visit technical support of Roku or visit Roku help. Today we will discuss such kind of problems which can be solved easily by following few steps by the users.

The main issue that most of the users can face is related to the remote control of your Roku device. Sometimes users complain that the remote of the device is not working properly.  Here are the few steps which can solve this problem. By following these simple steps you make your remote working.

1.       Change the batteries of Roku’s remote: Make sure that the batteries of remote control are charged. Replace old batteries with new ones. Remote stop working when batteries become old and weaker.

2.       Roku IR sensor should be clear:   IR sensor of Roku remote should be clear. Remote works by beaming IR from your remote to receiver in your Roku player.

3.       Press the hidden pair button: If you still facing this problem after following these steps then you have to do this. Remove the batteries cover from remote to find hidden pairing button. Unplug your Roku player from the power for few seconds. Plug again your device again, push and hold this button for 5 seconds. This will pair your remote to your player again.

If you see the message HDCP Unauthorized Roku or content disabled on purple screen then it could be due to loose HDMI connections or damaged HBMI cable. This problem can be solved by replacing HDMI cable or by connecting HDMI connectors properly. The other major issue users can face is Roku not connecting. Sometimes you are unable to connect your Roku to your Wi-Fi network. Your screen shows the message of Roku Error Code 014. This is due to some network problem or some minor issues which can be rectify by following these steps.

·         Disable network pings: Go to menu and select ‘disable network pings’. By doing this you should be able to connect your Wi-Fi network.

·         Update software: If you do not find disable network pings in the menu then update the software of your device.  To update software connect your device to another network and run a software update. Roku will automatically install the updated software. After installation, device will reboot automatically.

·         Disable network pings: After software update, repeat ‘disable network ping’ option again. Once you have disabled network pings you should be able to connect to your Wi-Fi network.

 We hope, by following above instructions, you can solve all these issues; you can also visit Roku official website or help center to fix problems in future. After solving these temporary issues you can stream your favorite channels to your TV.